Plaza Premium offers all travellers the comfort and convenience of an airport lounge regardless of class of travel or airline, with the common goal of enhancing the airport experience.
Plaza Premium lounges provide guests a home away from home, a haven away from the hustle and bustle of the airport, by providing a space that offers first class service and facilities for travellers arriving, departing or transiting. Comfortable seating, recharging stations, food and beverages, high speed Wi-Fi, VIP rooms, internet workstations, shower rooms and baggage handling are a few of the services we offer in our menu.
While the Plaza Premium Lounge brand assures service excellence, each lounge is unique as it is tailoured to the needs of the travellers of the specific airport and we also place an emphasis on highlighting local culture by way of innovation and creativity.
VIP Meet and Greet
Our VIP Meet and Greet Service takes away all the airport hassle by providing a seamless end-to-end airport experience.
Let us take care of you: We provide personal assistance to and from the gate, baggage handling and delivery, limousine transfer and buggy service, to let our guests breeze through the airport.
Our concierge can do everything from arranging your airport shopping schedule through to arranging an airport lounge stay. We're your airport genies – your airport wish is our command.
Do you have an early morning flight? A late check-in time? Or a late night arrival? A same-day return flight? If so, our one-of-a-kind transit hotel located at the airport provides a convenient and comfortable accommodation option.
The studio rooms are equipped a napping facility and a power shower option with a full set of amenities to allow guests to rest, relax and refresh while at the airport.
We accommodate your travel needs while at the airport.
Whether it's a private resting area you require, an airport lounge use for a friend, shopping tips or a reservation for a neck and shoulder massage while in transit, our concierge team will attend to you.
Baggage Handling and Delivery
We offer baggage delivery and handling to help manage your luggage while at the airport.
In our baggage delivery service, we efficiently transfer bags and luggage from the airport to the intended destination in the city so that guests can remove the burden of attending to the transportation of the bags. This service not only provides our guests comfort and convenience but also helps save time and takes away a lot of the stress of airport travel.
Shuttling guests to and from the airport, we offer end to end premium airport services.
We have a fleet of cars, experienced drivers and a concierge team to provide comfort and convenience when travelling. We are also very familiar with airport schedules, ongoing traffic, the airport configuration and travel times, giving our guests a peace of mind when travelling.
The limousine services can be tailored to your needs, feel free to discuss your travel requirements with our reservation team.
Airport Private Club
Airport World Trade Centre Club in Hong Kong International Airport is a private club for members only.
Open to our members and registered members of World Trade Centre Association in the United States, with the sweeping views of the airport and the first rate award-winning Chinese cuisine, the club is an ideal place to entertain and dine.
Service and Facilities include the Moon Bar, a cocktail bar; Sky Terrace, the only al fresco patio at the airport offering panoramic views of the runway; and The Terrace, an award-winning fine dining Chinese restaurant serving delicious Cantonese fare led by executive chef Sum.
We believe your time at the airport should be efficient, therefore we introduced an airport business centre to help guests stay connected, even when on the road.
Take for example our location in Hong Kong, the Airport World Trade Centre - Business Centre, provides serviced offices with full amenities such as reception, meeting and conference rooms and secretarial services. We offer flexible leasing terms and a number of packages to suit different business needs.
We help guests arrange meetings and conferences at the airport, to save travelling time into the city. This can be arranged in both land side and air side, and as we are located at the airport, guests can even continue on their journey directly after the meeting.
We offer professional and modern meeting venues, providing a perfect platform for hosting meetings, conferences, seminars, cocktail receptions, etc. We are your one-stop solution for business efficiency while on the road.
We offer a range of airport food and beverage options to enhance the travel experience. This includes our fine dining restaurant, The Terrace in Hong Kong, which offers a delectable selection of dim sum and popular cantonese dishes, to The Green Market and its sister restaurant The Green Market Express in Singapore, our healthy airport dining Japanese concept, best known for its all-you-can-eat appetizer buffet.
Spa, Massage and Beauty Services
Wellness Spa is the world's first organic airport spa concept.
We believe the airport experience should be a pleasure rather than pressure, that is why we've designed a spa and salon menu specifically for travellers. And for the icing on the cake, we've introduced an organic experience into the equation; the ingredients in the products are at least 95% certified organic meeting USDA and Australian OFA standards.
We create a spa haven at the airport that offers massage treatments specifically designed to tackle common travel ailments and fatigue. We also want to make sure your time at the airport is not only fantastic but also efficient, so we've introduced nail and salon services to allow travellers to groom, even when at the airport.